FAQs

Chad Peters Therapy

Have a therapy-related question? We have the answer. Check out these FAQs and give us a call today for more information!

  • What services does Chad Peters Therapy provide?

    We offer individualized mental health counseling designed to support emotional well-being, personal growth, and healthier coping strategies. Services may include individual therapy, relationship support, and specialized treatment approaches depending on client needs. When you are ready to begin counseling services in West Des Moines, IA or the nearby areas, Chad Peters Therapy is here to help. Contact us to schedule your session.
  • What issues do you commonly help patients with?

    Clients seek support for a wide range of concerns, including anxiety, stress, depression, life transitions, relationship challenges, self-esteem, and personal development. Our counseling services in West Des Moines, IA are tailored to each person's individual goals.
  • Do you offer virtual or telehealth sessions?

    Yes. Many clients choose virtual therapy for convenience and privacy. All telehealth sessions are conducted through a secure, HIPAA-compliant platform. Whether you are searching for virtual therapy or in-person counseling services in West Des Moines, IA or the nearby areas, contact us today to schedule your session.
  • Are virtual telehealth sessions as effective as in-person trauma counseling?

    Yes, research shows that virtual trauma counseling can be just as effective as in-person sessions. Many clients find telehealth particularly beneficial because they can participate from a safe, comfortable environment. Virtual sessions eliminate travel barriers and make it easier to maintain consistency in your treatment, which is essential for trauma recovery.
  • What can I expect during our first session?

    The first session is primarily an initial consultation and intake. It is a safe, confidential space where we will discuss what brings you to therapy, your personal history, and your goals for treatment. Think of it as a mutual interview: you will get a feel for my therapeutic style, and I will gather the context needed to tailor a treatment plan specifically for you. There is no pressure to share more than you are comfortable with right away.
  • How long are the sessions and how often will we meet?

    Standard individual therapy sessions last 55 minutes, commonly referred to as a "therapeutic hour." Initially, most clients benefit from meeting once a week to build momentum and establish a strong therapeutic relationship. As you make progress and begin implementing your coping strategies, we may mutually decide to transition to bi-weekly or monthly maintenance sessions.
  • What is your cancellation policy?

    I require a minimum of 24 hours' notice for all cancellations or rescheduling requests. Because your session time is reserved exclusively for you, cancellations made with less than 24 hours' notice, as well as missed appointments, will be subject to the late cancellation fee of $100. Exceptions can be made for emergency situations or sudden illnesses.
  • Is therapy confidential?

    Yes, your privacy is legally and ethically protected. Everything shared within our sessions is completely confidential. I cannot disclose any information to family members, employers, or medical professionals without your explicit, written consent. The only exceptions to this rule are legally mandated bounds of safety: if there is an imminent risk of you harming yourself or someone else, or if there is suspected abuse/neglect of a child, elderly person, or dependent adult.
  • How do I know if you are the right therapist for me?

    The best way to find out is through a brief initial consultation. Research consistently shows that a strong relationship between client and therapist is one of the most critical factors for successful healing. If you feel heard, respected, and safe during our initial interactions, it is a good sign we are a match. If we begin working together and you feel a different therapeutic approach would serve you better, I will happily provide trusted referrals to other qualified professionals.
  • What is the difference between talking to you and talking to a good friend or family member?

    Therapy provides an objective, professional relationship entirely focused on your growth and healing. While a support network of friends and family is invaluable, those relationships are inherently reciprocal, meaning both sides share the stage. Loved ones may also offer well-meaning but biased advice, or struggle to remain neutral due to their own investment in your life. As your therapist, I offer a non-judgmental, confidential space backed by evidence-based psychological tools. My role is not to give you advice, but to help you understand your patterns, develop healthy coping mechanisms, and find your own path forward.